Customer's voices, testimonials and reviews from around the world

Customer’s
Voice
Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.
Filter customers’s voices (total 2453)
9 May 2025: we have 2207 testimonials in English


This is just to let you know that I received my vehicle yesterday. It looks perfect, looks even better than the picture on your website. I am a happy customer and I just wanted to let you know that I appreciated your service. I will recommend japanesevehicles.com to all my colleagues, friends and family in Nairobi and outside Kenya. Many thanks and all the best. Special thanks to Ms Yuki for he professionalism


This note serves to say thank you for everything and the car is so beautiful. You are trust worthy and will communicate to you soon. You deserve a very big thank you once again. Convey my message to the team. Thank you.


I would like to take this opportunity to thank you and your staff for going the extra mile during my search for cars to purchase from you and ship to Zimbabwe. These cars arrived safely and have been cleared through customs and are now with my family. Everyone is very happy and impressed with the quality. As you know, purchasing a car in person is always difficult and nerve racking. But, purchasing a car without inspecting it and over the internet creates even more anxiety and dissonance. Once again thank you for showing interest in us and going above and beyond to make this dream a reality and painless. You were always open, honest, and timely with us on all aspects of this especially when you noticed the scratches on the Nissan Primera just before shipping and you immediately contacted us. The photo’s of the scratches and your personally going to look at the car was outstanding customer service. You proved to us beyond a doubt that you and your company can be trusted. You are indeed “The Trust Company”. Thank you again and please know I will be a repeat customer and will comfortably recommend you to others.


Hi Maki, Thank you so much for being in touch despite the hash economic climate. I am fine as you might expect. I was pleased to note that you have added so much on the TCL website. For example, you have added a very important component where I am now able to request for spare parts direct from Japan. Congrats!!!!! This will enable me to order things like shocks for my Primera. As soon as I arrange the money, I will let you know. Bye for now.


I thank you very much for good service. I have received my Nissan Primera. It is very nice. Just driven 2000kms from port Dar-es-Salaam to Malawi. Looking forward to another GOOD one soon.


I have received my Car and it is on the road. Its perfect. Thanks


Hie YUKI, I hope you are fine and me too I am very fine. I want to acknowledge the receipt, I have received the vehicle s/n 87045 and on my holiday i went to Malawi I used it . It is a very nice car , in good condition. Please Yuki extend my appreciation to the General manager of Trust company and entire staff of Trust company for behind trust, something that was on a net it has come reality thanks very much for being honest. Now i will be looking for bus please if you have them send to my email. All the best.


Finally I received my car in the past day 22 from May. it ties the moment I already walked about 1800 km and I proved that this in good conditions. thanks a lot for your work, and I hope that whenever to need you for the same work you are available. You are true, you are 'trust'. If you want to buy a car does not think more; the work done for them is professional. thanks a lot.


Hello, I'm writing from Armenia with a positive feedback for your excellent service. The customer care at japanesevehicles was awesome! Especially I want to express my gratitude to Inna Barysheva for her kind and prompt response on every query starting from the vehicle selection up to post-transportation small issues. Thanks again for your help and looking forward to make the next purchase by me or my friends.


Finally I received my vehicle yesterday in Nairobi after it was cleared from Mombasa port. My family and I cannot thank you more for your exceptional service. All the best to you and your team.


I have forwarded the picture of my car to you as requested, very,very happy man with my family. I am inside Driving myself. Thanks a lot once again the entire TRUST COMPANY.


I got my vehicle in a very good condition and I thank you for a safe delivery.


Hi Yuki, Just to let you know that I received the vehicle in good condition yesterday. Once again, thank you for the excellent service!


Greetings from Zanzibar, Tanzania. Thank you very much for the service you rendered to me on behalf of Trust Company as I have received the car. Really it is in a good condition. I enjoyed it.


Good afternoon Mr Wayne Turgeon. How are you doing and how was your weekend ? I hope everything is OK. Just I want to let you know my car INV 526872 have arrived to my Country Guinea in a good conditions since 02/06/99. I thank you very much for the effort you have done for me. And let me thanks to all yours Colleagues for the good jobs. Once again I thanks all Japanesevehicles Workers.


Hello Maki Hyodo. We are a happy family once more again. The Nice car Mark II has arrived and it is at our home in Dar es salaam as of yesterday evening. It is very nice, amazingly good. Thank you again we will communicate with you later, when our excitement and celebrations comes to normal. We will send you pictures. Good luck Maki Hyodo you are a great person with your company


Konnichiwa Maki Hyodo-san, I hope you are well and doing fine. I want to thank you for the wonderful experience that your company has provided for our family. My father has received the car this weekend. It took a long time cause the car had to be transported to Moshi from Dar es Salaam. My whole family is really happy words could not begin to express their feels. I want to personally thank you Hyodo-san as you were a great help with this process. Everything turned out right and they were no surprises which is always great. I will definitely be a return customer and buy another car from your company in the near future. Overall I think your company is the best out there. My family really thanks you and Trust Company. Arigatou gozaimasu for everything. Please keep in touch.


I wish to inform you that my vehicles have been received by my people today, and have been informed that they are in good running condition. Thank you very much for all your support and cooperation in this matter ,and I look forward to buying more vehicles with your trust worthy firm.


Thank you very much for organizing and forwarding my motor vehicle - SN89821 Toyota windom. It arrived on the 7th of June 2009. I am very impressed with its condition and I am looking forward to doing business with Trust Motors again in the not too distant future. Thankyou all for being very reliable and helpful!


I do know what best words to use in thanking you for being a rock in the processing of my car. Yes, the car is safely home now. I will have to wait until I get days off and travel from Barbados to Zimbabwe to see it myself and of course drive it around. May your efforts be rewarded 100 x 100 fold. Thank you ! Thank you!