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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 1885)

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22 January 2021: we have 1676 testimonials in English

Page 1 of 84
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Users Voice
2020/12/01
Zimbabwe
Ms C. T.(Zimbabwe)
MERCEDES-BENZ E-CLASS

Dear Yoko,





I hope all is well with you and your family. I would like to thank you very much for the car. It finally arrived in Harare yesterday. [...] It had arrived at the boarder Zimbabwe and South Africa early last month on 3rd September but it was delayed at the boarder because of delayed accreditation renewal of my diplomatic status due to COVID-19 lockdown. Finally I am very happy that it has arrived. It is a very nice car and I like it very much. Thank you ever so much.





Best regards,





T.C.

Users Voice
2020/12/01
Kenya
J. A.(Kenya)
MAZDA CX-5

I can confirm to have received my unit.Want to thank Hemal for the great support accorded to me in this whole process and would recommend to anyone without hesitation to deal with you and your company.

Regards
J


Users Voice
2020/12/01
Burundi
Mr. L. B. N.(Burundi)
TOYOTA VANGUARD

Dear Mickael, We received our Vanguard 210237​ . We thank God for everything always.


Users Voice
2020/12/01
Burundi
Mrs T. N.(Burundi)
TOYOTA PRADO - LANDCRUISER

Dear Mickael, I received my car from you. You can see my happy face. The vehicle is shining from the inside out. Trust company is by far the best and trusted company doing business with Africa . Keep up !


Users Voice
2020/12/01
Solomon Islands
Dr. S. M. W.(Solomon Islands)
TOYOTA RAV4

"

Hi japanesevehicles team.



I cleared my rav4 (210752) from the port in Honiara, yesterday.



And would like to say thank you very much to Yuni and your team. I vehicle is in mint condition - and just as described in the details and pics ( the tyres are almost brand new). I will definitely order from your company again the future.



Moreover, Emailing me the Bill of lading and other documents was very helpful, as it helped in fast tracking the release the vehicle - thanks for that.



Kind Regards

S


"

Users Voice
2020/12/01
Papua New Guinea
J. W.(Papua New Guinea)
MITSUBISHI PAJERO IO

"

Hello Mr. Yuhi,



Once again my sincere thanks and appreciation to you and Ms Masako Tokuda at
the shipping section for your best customer service. At first I was afraid
because it was my first time to buy a vehicle on line from Trust Company.
But now that everything was ok with your best customer service and your
advice and I am very happy about your service and looking forward to buy
some more vehicle in the future. Thank you also for shipping my vehicle on
the schedule date and I have also received all the necessary documents for
vehicle clearance here in my country.



Once again thank you all for your best customer service.



J. W.

Goroka, EHP

Papua New Guinea.

"

Users Voice
2020/12/01
Malawi
R. S.(Malawi)
AUDI A3

"

The Car has arrived in Lilongwe, will pick it in the morning today.


Thank you for a great and professional work.





Regards,


S.R.

"

Users Voice
2020/12/01
Tanzania
Mr S. K.(Tanzania)
SUZUKI ESCUDO

"

Hi Yoko and All Member of Trust Company Ltd.





Its Has been a Pressure to do business with you, I am very proud to actual found such team which gave me a very grateful hand all the way up to now.





You guys are amazing and you are one of the best Company which work with high quality and standard. All I can say is Thank you for your help and supports.





I have Receive My Vehicle (Suzuki Escudo) and its amazing, I am very happy and Grateful. The Car is in great great condition and am enjoying it.



I was very afraid to the whole process but YOKO you make me believe and reach the conclusion, Thank you!





Am sorry if I was too harsh or disturb you guys in any ways that I shouldn't. Its all because it is my First time I have buy a Car and its amazing. The Feeling I have right now I can't explain but all I can say is Thank you Guys so Much.





Regards,


S.I.K.

"

Users Voice
2020/12/01
Congo, Democratic Republic of
Y. T.(Congo, Democratic Republic of)
TOYOTA RAV4

"

Hi Mickael, How are you? I hope you are well.


I just wanted to let you know that I have received my car 208547​ . I'm very happy with it, everything is clean and perfect. I'm very happy with this purchase and I hope I will get back to you soon for another purchase.


Thank you very much.

"

Users Voice
2020/12/01
Mozambique
M. N. B. D.(Mozambique)
TOYOTA COROLLA

"

Hi Yoko,


l have well received the car. Thank you so much!


Regards


M.D.

"

Users Voice
2020/12/01
Solomon Islands
Ms E. S.(Solomon Islands)
TOYOTA HIACE

"

I would like to say thank you very much for your good service provided

to me. I have received the vehicle with no problems encountered and

very much appreciated your hard work. Once again thank you so much and

continue serving your clients in your professional manner.





Yours Sincerely,

"

Users Voice
2020/12/01
Solomon Islands
Mr J. N.(Solomon Islands)
TOYOTA HIACE

"

Hi juan,


thank you very much for the T shirt i received it yesterday


In my next purchase i hope to received another Trust T shirt.


j

"

Users Voice
2020/12/01
Uganda
Mr P. O.(Uganda)
BMW X3

"

Dear Yoko,


I received the car! Thanks!!


Regards


P.O.

"

Users Voice
2020/12/01
Kenya
Mr D. W. O.(Kenya)
NISSAN LEAF

"

Dear Yoko,


I got the car thanks!


I'll drive it for the first time tomorrow!!


Regards,


I.P.

"

Users Voice
2020/12/01
Tanzania
Miss N. I. M.(Tanzania)
SUZUKI ESCUDO

"

Dear Shukai,





Hi Trust Company (JapaneseVehicles.com), I would just like to submit my comments relating to my recent purchase of vehicle Suzuki Vitara Escudo. From day one of my original inquiry on the vehicle, I must say that it was handled impeccably by your agent Mr Shukai Chang. He was always around for any questions that I had and his business manner was very professional, it was very easy for me to communicate with him and I really felt like things were being handled in a very efficient manner. At my end after the car arrived in Tanzania this professional manner was also extended by the handling agent Mr Urio Obed who also guided us through the complete delivery of the vehicle. I am very happy also with the car which is immaculate and a pleasure to drive. Well done Shukai & Obed, a job well done, you both are a credit to your company and I will be sure to pass on your company's great attitude to all of my expat friends.





Regards,


D. K. & N. M.

"

Users Voice
2020/12/01
Zambia
Ms A. W.(Zambia)
TOYOTA VANGUARD

"

Dear Yoko,





I have received the car and I am extremely happy with it.


Thank you very much for everything!!





Best wishes,


W.A.

"

Users Voice
2020/12/01
Tanzania
Mr J. S.(Tanzania)
NISSAN CUBE

Hi Mickael,


Vehicle 209747​ nissan cube received on 17.07.2020 in good condition


Thank you

Users Voice
2020/12/01
Mozambique
Ms C. D.(Mozambique)
TOYOTA LANDCRUISER

Hello Shukai,





I would like to thank Japanese Vehicles for ensuring that my vehicle is shipped and arrived within the stated time and intact. In particular I would like to commend Shukai for his exemplary service, proactiveness, responsiveness and great customer service. I will definitely recommend your services. If there is a platform where I could rate both the Company and Shukai's service, I would give both a 5 star!

Users Voice
2020/12/01
South Sudan
Ms. N. B.(South Sudan)
TOYOTA CAMI

Thank you so much Edward for the customer support am so happy to have received my Toyota Cami in good condition and in time, extend my appreciation to Yoko for the good services she offered me from Japan. I can always refer my friends to order from Trust Japanese vehicles anytime!


Regards,


N

Users Voice
2020/12/01
Thailand
Mr V. J.(Thailand)
TOYOTA WISH

Miss Yoko,



Good morning.

I got the vehicle and its in good condition.

Thank you so much for coordinating

I loved the car and your service. Thank you so much.

I will recommend it to more people.


Regards,



J.V.

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