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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 1859)

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10 July 2020: we have 1652 testimonials in English

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Users Voice
2020/01/14
Tanzania
Mr J.M(Tanzania )
TOYOTA HARRIER

Dear Yoko

Morning. Thank you so much for your good cooperation. I appreciate for what your doing for me. Let me check this tracking number. Thanks so much.

Users Voice
2019/12/17
Zimbabwe
Mrs C. C.(Zimbabwe)
TOYOTA ESTIMA


Dear Yoko

I am very pleased to know that the Pajero Serial Number 201205 is still available for me to purchase. That is the vehicle i want Yoko.

You have no idea how happy i am to do this again with you. The Estima is driving very well, it was nice and smooth, we received exactly the same condition as it loked on the picture, actually it looked brand new than expected, thank you Yoko.

[...]

I cant wait to speak to you again. Have a lovely day.

Satisfied Customer

C.

Users Voice
2019/12/17
Zambia
Ms G. O. N. G.(Zambia)
TOYOTA RAV4


Dear Yoko,

Thanks for your mail. I started driving the car last week and so far, it has been good. The only downside is that every communication including the manual and instructions on the dash screen is all completely in Japanese which I do not understand so I imagine that I might not get the full benefit of the car. Otherwise, everything else is ok

Should I know anyone who wants to buy a car, I will give them your contact.

Thanks and regards,

G.

Users Voice
2019/12/17
Kenya
Mr C. O. R.(Kenya)
NISSAN NOTE


Hi Momo,I received the car on Saturday....Its a very nice clean car... I will do a video of the car.

Its a very nice & extremely clean car....You actually did not sell me a car, you gave my family a wonderful christmas gift...Thank you Momo for making sure I got an exceptional car,Thank you Yuki for ensuring that all is well and taking care of my concerns even when Momo was on leave,Thank you Ryoko yor making sure that I received my car and documents very fast and keeping me updated on shipping status and finally thank you Trust Japanesevehicles.com for ensuring that clients like myself receive best quality cars.I can confirm that I am one happy and extremely satisfied customer.All the best in your future business and I highly recommend your company to anyone who is doubtful or wants to buy a car.God Bless You

Users Voice
2019/12/10
Zambia
Ms C. M.(Zambia)
TOYOTA BELTA


Good day Mickael. Hope you are well. I Received my Toyota Belta in one piece. I like it. Thank you once again for the lovely customer care services you guys are providing.

Users Voice
2019/12/05
Congo, Democratic Republic of
Mr J. M.(Congo, Democratic Republic of)
TOYOTA PRADO - LANDCRUISER


Bonjour Mickael,

Toute ma gratitude. J’ai réceptionné mon véhicule ce dimanche 01 décembre 2019, à Lubumbashi/DRC.

Merci.

Users Voice
2019/12/05
Botswana
Mr S. M.(Botswana)
TOYOTA PRADO - LANDCRUISER


S. M.-Botswana

Hello Yoko - The car arrived a few weeks ago and looks great - I am very happy with it.[...]

Thanks,

S.

Users Voice
2019/11/27
Uganda
Mr T. E.(Uganda)
TOYOTA RAV4

"Morning Michael ! You can see your vehicles in the background with family thanks for the good vehicles. Have a blessed day. E."

Users Voice
2019/11/13
Bermuda
Mr S. M.(Bermuda)
TOYOTA ALPHARD


Hi Mickael!

The Alphard you sent me is a great quality and I appreciate your assistance. I will buy two more from you within this year. Thank yoo so much for your service!

Users Voice
2019/11/08
St. Helena
Ms J. L.(St. Helena)
NISSAN SERENA


Dear Yoko

Hope all is well and good to be in touch with you again. I must advise that the vehicle arrived with us safely and is well in use. Many thanks for all your assistance in arranging the order, shipment etc. to us, much appreciated.

Kind regards

J.

Users Voice
2019/11/08
Kenya
Ms I. N. K.(Kenya)
HONDA STEP WAGON

Hi Yoko

[...] Am so happy that the car arrived safely.

And I do appreciate your efforts to make sure I got the car.

We are looking for the bunch which had the remote keys but can't find it. Please advise on how to locate them.

[...]

Thank you Yoko. Irene is very happy with the step wagon.



E.

Users Voice
2019/11/01
Malawi
Ms B. T.(Malawi)
TOYOTA RUSH


Dear Yoko,

After two months of delay in south Africa, I am happy to let you know that the carrier has delivered my car in good condition. Thank you so much for your support and advice in the process and I love the car. [...]

I want to let you know that you have been amazing throughout and feel I have known you in person.

Hopefully the carrier from south Africa will process the second car much faster.

Best,

B.

Users Voice
2019/10/30
Papua New Guinea
Mr. J. B.(Papua New Guinea)
TOYOTA RAV4


Hi Mickael,

The car and air condition are both going very well now. We appreciate how you have backed your product and followed through to ensure that the car delivered was ultimately commensurate with the standard claimed in the advertisement. I would be confident to import a car through Trust in the future.

Users Voice
2019/10/30
Lesotho
Mr K. P.(Lesotho)
MERCEDES-BENZ C-CLASS


Hi Yoko

I have received the vehicles in good condition [...].

Thanks K.

Users Voice
2019/10/16
Tanzania
Dr. D. A. G.(Tanzania)
TOYOTA COROLLA AXIO


Dear Yoko.I am glad to inform you, how happy I am after receiving the car,my third purchase,last Friday in very good condition.
Please convey my sincere thanks and greetings,to all staff who in one way or the other participated in making this possible.I acknowledge you have the best used cars, well inspected and runs great and comfortable..!! Looking forward to receive my fourth purchase in one months time,may God bless you all and the Trust JapaneseVehicles Company,not to forget Mr Urio at Dar es Salaam Custom Service Center, for his tireless helping hand.
Best regards.
Dr D.

Users Voice
2019/10/16
Zimbabwe
Mr C. S.(Zimbabwe)
TOYOTA ALPHARD


Good evening.

Thank you so much..the alphard has been collected and we found the car in such a good condition.

It really has been good doing business with you.The job has been welldone.

I will refer most of my friends to your company..

Users Voice
2019/10/09
Zambia
Mr A. N.(Zambia)
TOYOTA RAV4

Hi Yuki,

Good day,

Thanks for your service the car has arrived,

Thanks very much.

A. N.

Users Voice
2019/10/02
Uganda
Mr B. S. H.(Uganda)
SUBARU FORESTER

Hello There. I would like to express my sincere thanks to the trust team for the wonderful and efficient work done on aiding me to get my subaru. I now have it and drives great! Ling live trust japan

Users Voice
2019/09/23
Zambia
Mr F. N.(Zambia)
TOYOTA HIACE


Received the vehicle. Thanks!

Users Voice
2019/09/02
Zambia
Mrs A. P. S.(Zambia)
TOYOTA HILUX D/CAB

I would like to confirm that I have received the Hilux. I love it. Thank you very much for being my trusted company for so long. Thank you for your faithfulness and dedication to doing your work.

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