Customer's voices, testimonials and reviews from around the world
Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.
Filter customers’s voices (total 1915)
30 July 2021: we have 1705 testimonials in English
Hi! Just want to say I received the vehicle last week. Thank you so much for your excellent customer care. I love my car, its in good shape. Cheers!
Thank you Trust company for the great car and great service! The Rav4 we ordered had a problem with the port in Durban (which had nothing to do with Trust Co.) and Trust went above and beyond to make the car whole again. Our new Rav4 is in great shape, and we recently took it on a trip of over 2,000km to Lake Tanganyika and back.
Dear trust company team,
I am happy to inform you that my vehicle has been cleared from custom and I m now driving it[...]
your happy customer
Dear Charlotte and the Trust team,
This is to let you know i received the vehicle in order. Just now to modify it to fit the "kenyan roads". Thank you for the service.
Thank you very much got car immaculate happy customer....
I have recently purchased a 2007 Subaru Forrester. The car is in excellent condition except for a minor bump that must have occurred during the shipping. Their service was fast and communication was swift. My next car will definitely be from Trust Japanese Vehicles.
We would like to take this opportunity to express our gratitude to you
personally for agreeing to hold the vehicle for us.
Thank you for the excellent service that you have provided to us.
My husband and I are happy with the way you handled our request.
We wish your team all the best.
hi how are you guys doing hope all is well. this message is coming from me and my husband here in grand turk, turks and caicos islands. we just want to extend our kind words and praises to all of the top-of-the-line services we've had from Trust. we purchased a vehicle and spare parts from you guys and you never never never ever disappointed us. all transactions were done accurately and handled professionally even we both are on the opposite sides of the world, most of the time its Mr. Suzuki we're dealing with, i think his first name is Tamio im not sure of the name but my husband just fondly calls him Suzuki. but anyways, a big big big big thumbs up to Trust Co. keep up the good work may everyone be blessed with good health and more power to all of you. i heard about SBT but honestly i said no no no, the only car company i trust in Japan is TRUST and will always be.
God bless the Trust management and staff. hope y'all getting your well-deserved credits and benefits for doing and giving the best customer service.
high five from the Caribbean with love and respect,
H & S
p.s. sbt sucks
Dear Yuki, this is the Nissan Skyline MT, my husband purchased from Trust few years ago. We're glad you got our message. He also ordered spare parts such as computer, water pump, timing belt & coils in the past.[...] I recommended to some friends if they need spare parts or vehicles try Trust its soo worth it. Also the tracking is very reliable without a single hassle. Have a pleasant day everyone!
I write to say thank you for everything with the after sale support. My customer [...] messaged me saying "the van is running like a dream."
Once again, thank you very much for offering the service you do.
I received the vehicle today, and it's in quite good shape. Thanks!
This is to happily inform you that I received my vehicle (Toyota Vanguard) in excellent condition.
I take this opportunity to thank you and the entire team of Trust Company for the good work you do.
I look forward to buying another vehicle from you.
Thank you once again.
Oh....Maria is very happy with her new Toyota Vitz.
Thank you, Yoko!
Trust-JappaneseVehicles.com is great, has great used cars, with excellent customer service care. #1 used car dealer in Japan.
The vehicle is very good no problems.
i will check out your site when buying again
Yoko, once again, i thank you so much for your help during all these purchases...i really appreciate your assistance…
Good day Clement,
This is to inform you and your extraordinary team, that I received my car on Monday 18th January 2016. I must say it is in an immaculate condition and I am extremely please with my new car, which I would say exceed my expectation. I did not get it at the time expected, however, the awesomeness of the car make it worth the wait. Again thanks and I will be happy to recommend my friends and family as also when I need to make another purchase.
This is Stephen, one of your customers. Since I bought my vehicle through Trust I have been
enjoying it every day with absolutely no trouble.
It has be functioning well and feels like a new car bought though it is now three years on.
The engine just sounds good and functions well. I have been changing only the engine oil, oil filter, and brake parts. Great dealing Trust. I got what I wanted.
Thanks be to God
Dear Yuki Sugushita-san and all Members of Trust Company Ltd,
I and my family are so happy to let you know that we received our vehicle in very good condition and we are proud of our choice and your cooperation.
Thank you for this notification and I look forward to receiving the shipment document via DHL. I thank you and the entire team of the Japanesevehicles for your professionalism at handling international trade via internet. With the trust you are building on, you can champion the industry.
I also will be buying the next car after I receive the current one.
Dear Trust Company Ltd team,
I have received the car "[..] VOLKSWAGEN POLO" it has reached Kigali Sunday on 31/01/2016
and I highly appreciated your services though there have been some delay of 7 days of shipment.
I promise that I will come back to you for business and I will always recommend you to my friends and relatives