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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 2453)

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1 July 2025: we have 2207 testimonials in English

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Users Voice
2021/07/19
Kenya
P. N.(Kenya)
HONDA CR-V

Dear Yoko,

I'm really enjoying the CR-V!!

Regards,

N.P.

Users Voice
2021/07/19
Mozambique
E. I. D. T. T.(Mozambique)
TOYOTA VANGUARD

Good day, Yoko

Thanks a lot for the car we bought from you (Toyota vanguard 210417). It arrived well here in Maputo Mozambique!

Best regards,

Users Voice
2021/07/19
Zimbabwe
Ms C. T.(Zimbabwe)
MERCEDES-BENZ E-CLASS

Dear Yoko,

[..] My E-Class 250 is superb. Everyone who sees me with it says it is very nice car. Thank you very much.
I will have a look on the website and advise you.
Have blessed Holidays.

Best regards,

C.T.

Users Voice
2021/07/19
Kenya
M. M.(Kenya)
SUZUKI SX4

Hello Yoko

I received the vehicle last week.

It is a nice car!

Thanks for the service.

Regards,

M.M.

Users Voice
2021/07/19
Tanzania
Dr L. A.(Tanzania)
TOYOTA PRADO - LANDCRUISER

Hi Yoko

Hope you are doing great

Thank you very much for the service, the car is well received today and in perfect condition.!
I will recommend you to other people wanting to import vehicles.

Regards,

E.A.

Users Voice
2021/06/16
Tanzania
B. M. M.(Tanzania)
HONDA CR-V

Mr B. M. M. from Tanzania
HONDA CR-V
Sales Person: Shukai

Users Voice
2021/06/16
South Sudan
Mr L. R. T.(South Sudan)
TOYOTA LITEACE NOAH

Mr L. R. T. from South Sudan
TOYOTA LITEACE NOAH
Purchased through: Juba Customer Service Center

Users Voice
2021/06/16
Tanzania
M. K.(Tanzania)
TOYOTA CROWN

Mr M. K. from Tanzania
TOYOTA CROWN
Sales Person: Sergei

Users Voice
2021/06/16
Tanzania
Ms S. N.(Tanzania)
SUBARU FORESTER

Ms S. N. from Tanzania
SUBARU FORESTER
Sales Person: Yoko

Users Voice
2021/06/16
South Sudan
Mr. A. M. G. d.(South Sudan)
TOYOTA PRADO - LANDCRUISER

Dear Trust Company Juba, Wilfred & Edward



In regards to my satisfactory of the two importation of the two vehicles which I had ordered for the last two years, I am completely contented with all the level of customer care and the timeframe of the shipment is always in place which is the milestone success of any given company with human behaviors.


I as a person, I shall be continuing to support your company and I would called upon all our South Sudanese people to join hands and support this young company when once is looking for his/her dream car.


At the deepest of my satisfactory however I would sincerely be indebted to appreciate all the supports you have provided during the process of the importation of the two vehicles I have ordered through your company.


Best Regards,



Mr. A. M. G. d.

Users Voice
2020/12/01
Burundi
Mrs T. N.(Burundi)
TOYOTA PRADO - LANDCRUISER

Dear Mickael, I received my car from you. You can see my happy face. The vehicle is shining from the inside out. Trust company is by far the best and trusted company doing business with Africa . Keep up !


Users Voice
2020/12/01
Zimbabwe
Ms C. T.(Zimbabwe)
MERCEDES-BENZ E-CLASS

Dear Yoko,





I hope all is well with you and your family. I would like to thank you very much for the car. It finally arrived in Harare yesterday. [...] It had arrived at the boarder Zimbabwe and South Africa early last month on 3rd September but it was delayed at the boarder because of delayed accreditation renewal of my diplomatic status due to COVID-19 lockdown. Finally I am very happy that it has arrived. It is a very nice car and I like it very much. Thank you ever so much.





Best regards,





T.C.

Users Voice
2020/12/01
Kenya
J. A.(Kenya)
MAZDA CX-5

I can confirm to have received my unit.Want to thank Hemal for the great support accorded to me in this whole process and would recommend to anyone without hesitation to deal with you and your company.

Regards
J


Users Voice
2020/12/01
Burundi
Mr. L. B. N.(Burundi)
TOYOTA VANGUARD

Dear Mickael, We received our Vanguard 210237​ . We thank God for everything always.


Users Voice
2020/12/01
Solomon Islands
Dr. S. M. W.(Solomon Islands)
TOYOTA RAV4

"

Hi japanesevehicles team.



I cleared my rav4 (210752) from the port in Honiara, yesterday.



And would like to say thank you very much to Yuni and your team. I vehicle is in mint condition - and just as described in the details and pics ( the tyres are almost brand new). I will definitely order from your company again the future.



Moreover, Emailing me the Bill of lading and other documents was very helpful, as it helped in fast tracking the release the vehicle - thanks for that.



Kind Regards

S


"

Users Voice
2020/12/01
Papua New Guinea
J. W.(Papua New Guinea)
MITSUBISHI PAJERO IO

"

Hello Mr. Yuhi,



Once again my sincere thanks and appreciation to you and Ms Masako Tokuda at
the shipping section for your best customer service. At first I was afraid
because it was my first time to buy a vehicle on line from Trust Company.
But now that everything was ok with your best customer service and your
advice and I am very happy about your service and looking forward to buy
some more vehicle in the future. Thank you also for shipping my vehicle on
the schedule date and I have also received all the necessary documents for
vehicle clearance here in my country.



Once again thank you all for your best customer service.



J. W.

Goroka, EHP

Papua New Guinea.

"

Users Voice
2020/12/01
Malawi
R. S.(Malawi)
AUDI A3

"

The Car has arrived in Lilongwe, will pick it in the morning today.


Thank you for a great and professional work.





Regards,


S.R.

"

Users Voice
2020/12/01
Tanzania
Mr S. K.(Tanzania)
SUZUKI ESCUDO

"

Hi Yoko and All Member of Trust Company Ltd.





Its Has been a Pressure to do business with you, I am very proud to actual found such team which gave me a very grateful hand all the way up to now.





You guys are amazing and you are one of the best Company which work with high quality and standard. All I can say is Thank you for your help and supports.





I have Receive My Vehicle (Suzuki Escudo) and its amazing, I am very happy and Grateful. The Car is in great great condition and am enjoying it.



I was very afraid to the whole process but YOKO you make me believe and reach the conclusion, Thank you!





Am sorry if I was too harsh or disturb you guys in any ways that I shouldn't. Its all because it is my First time I have buy a Car and its amazing. The Feeling I have right now I can't explain but all I can say is Thank you Guys so Much.





Regards,


S.I.K.

"

Users Voice
2020/12/01
Congo, Democratic Republic of
Y. T.(Congo, Democratic Republic of)
TOYOTA RAV4

"

Hi Mickael, How are you? I hope you are well.


I just wanted to let you know that I have received my car 208547​ . I'm very happy with it, everything is clean and perfect. I'm very happy with this purchase and I hope I will get back to you soon for another purchase.


Thank you very much.

"

Users Voice
2020/12/01
Mozambique
M. N. B. D.(Mozambique)
TOYOTA COROLLA

"

Hi Yoko,


l have well received the car. Thank you so much!


Regards


M.D.

"

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