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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 2434)

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11 May 2024: we have 2189 testimonials in English

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Users Voice
2019/03/18
Guyana
F. F. Inc(Guyana)
NISSAN X-TRAIL

Dear Momo,

We have received our vehicle in perfect condition. Thank you very much.

Regards,

F. F. team

Users Voice
2019/03/18
Tanzania
T. E. Co. Ltd(Tanzania )
TOYOTA PRADO - LANDCRUISER

Hello Tamio,

This is to confirm that I have received the back view camera, thank you very much. I really appreciate the level of customer service that I have received from all of you.

Momo: you guys provides a great service, the customer care is super, the quality of car is super excellent and for sure has exceeded my expectations, when you say top quality you real mean it. I will take a photo tomorrow morning with my Prado for you to see how happy I am.

Thank you again,

F.

Users Voice
2019/03/13
Zambia
Mr. A. K.(Zambia )
ISUZU ELF

"Hai Mickael. I do confirm that I received my Isuzu Truck in a good condition. Thanks so much for helping me to choose this Truck"

Users Voice
2019/03/12
Samoa
Ms. A. M.(Samoa )
TOYOTA COROLLA AXIO

Happy to report we have received our taxi n we love it. Thanks very much

Kind regards

A.

Users Voice
2019/02/21
Zambia
Ms. A. C. (Zambia)
TOYOTA IPSUM

"Hello. I have received the vehicle in perfect condition. Thank you very much. Will call again"

Users Voice
2019/02/15
Liberia
Mr. J. W.(Liberia )
MERCEDES-BENZ C-CLASS

I wish to thank all you for the car. I wholeheartedly love it. It’s clean, it’s exactly what I wanted.

Users Voice
2019/02/15
Bermuda
Ms. T. T. (Bermuda)
TOYOTA NOAH

Good day Juan.

Just wanted to say thank you so much for being so helpful and kind to me in the process of purchasing our new van!

My brother, Anthony, & I very pleased with it to say the least!! I am sending you pics of our truck fully licensed and on the road!

It rides very nicely as I have also driven it.

I just wanted to reach out to you to thank you and continue to do the great work you have been doing.

Have a good evening and many blessings on you!

Users Voice
2019/02/06
Dar-Es-Salaam
Mr. R. S.(Dar-Es-Salaam)
TOYOTA PRADO - LANDCRUISER

Hi Momo!

I want to make three points:

1.I was delighted by the service you provided personally. Your regular emails, courtesy and clarity of information were all very reassuring. Excellent. You are the perfect interface for Trust / JapanVehicles.com

2.At this end in Dar, Urio Obed facilitated the movement of the car through TRA and the registration process quickly. On his advice I paid the taxes and port charges while the car was at sea. As a result I received the car 5 days after the ship docked in port in Dar Es Salaam. The ship arrived on Sunday 27 Jan 2019. The car was out of port and delivered to me (as seen in the photos) by Thursday 31 Jan. Excellent.

3.The car is in great condition. I have one regret: I think should have paid the extra $650 and installed a new in-car audio system in Japan. I’ve now had to do that in Dar, and I am certain that I would have got a better system (set in the English language) if I had added that to my original order with you.


Anyway, all in all, I a, very happy with your service. Thank you very much again.


With best wishes,

Users Voice
2019/01/28
British Virgin Islands
Mr. K. B.(British Virgin Islands)
NISSAN X-TRAIL

The vehicle arrived yesterday the 19th December. I went in today to clear and received it today. It’s in good shape thank you very much.

Users Voice
2019/01/22
Burundi
Mr N. E. B.(Burundi)
VOLKSWAGEN JETTA

Dear JUAN
Greetings,
I received my car VW Jetta Stock Number (S/N):[...] with gratitude. The car looks like brand new and drives extremely well. Truly low fuel consumption. I hence confirm that this statement " DRIVE WITH PRIDE" is a reality. Thank you JUAN

Users Voice
2018/12/06
Tanzania
Mr. G.L.M(Tanzania)
TOYOTA HILUX SURF

Thanks. My car it with me now, I’m driving, it is extremely in a very good condition. See attached photos
Thanks again
G.

Users Voice
2018/12/06
St. Lucia
Mr. G.B.P(St. Lucia)
TOYOTA VITZ

THIS IS G.P WHO PURCHASED A WHITE TOYOTA VITZ 2009 FROM YOUR COMPANY.
I AM VERY SATISFIED WITH THE PURCHASE, THE VEHICLE CAME IN GOOD WORKING CONDITION AND WHAT I SAW ON THE WEBSITE WAS WHAT I EXPECTED ON THE CASTRIES PORT.
THANKS AGAIN AND I WILL CONTINUE DOING BUSINESS WITH YOUR COMPANY. YOURS RESPECTFULLY
G.P

Users Voice
2018/12/06
Tanzania
Mr. R. K(Tanzania)
MITSUBISHI PAJERO

I write this msg to let you know that i have received the vehicle already on 21 November 2018 in a very good conditions! sincerely it is good!
You really sell vehicles with good standard.
secondary, i thank u for much for ur activeness in doing business, updating customers at any early stage ! time of delivery since payment was too short !
i will always feel proud of you Trust company Japan.
Thank u much
R.K

Users Voice
2018/11/29
Zambia
Mr. A. K(Zambia)
MITSUBISHI PAFERO

Handing over the vehicle to Mr. M. Very happy with the Vehicle.
thank you,

Users Voice
2018/11/29
Kenya
Mr. S.M(Kenya)
MERCEDES-BENZ C200

Thanks you Mr. Michael, I got the car in order. As recommended , the car is in very good condition.
Hopefully I will deal for another car.
Regards

Users Voice
2018/11/22
Zambia
Mr. N.K(Zambia)
TOYOTA ALLION

Greetings Yuki,
Grateful to announce that I received the vehicle in a very good state. Thank you so much for upholding the name of the company..TRUST!

Users Voice
2018/11/22
Mozambique
Mr. A.B.J(Mozambique)
TOYOTA DYNA

Good morning Mr. Martel, I want to greet you warmly.
Well, I am writing this message to inform you of the reception of the Toyota Dyna car, which was acquired by me from your company.
I expresses my gratitude for the fact that my vehicle arrived in good condition and said thank you.
Good job
A.B.J

Users Voice
2018/11/16
Botswana
Mr. E.A(Botswana)
TOYOTA IST

Dear Charlotte
I took delivery of my car (Toyota Ist) about 3 weeks ago and it is a beautiful little machine. It drives and feels like new. I wish to congratulate you and the entire Trust Team for another quality delivery. It is the 4th and will certainly not be the last. I am so grateful that you have made me and my company own a virtually brand new car at such low price. Thank you and keep up the good work!

Users Voice
2018/11/16
Mozambique
Mr. J.R.A(Mozambique)
TOYOTA RAUM

Hello Juan,
Finally I have received my car Toyota Raum 2007 (...) successfully.
I thank you for your great service, was so good 👍.
Best regards

Users Voice
2018/10/26
Niue
Mr. K.V(Niue)
TOYOTA VOXY

Good morning Juan,
My latest purple Voxy through you is a very good buy and up to your usual level of providing quality vehicles.
Your help whit this purchase through Tropicana is appreciated.

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