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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 1862)

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15 August 2020: we have 1655 testimonials in English

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Users Voice
2019/04/30
Congo, Democratic Republic of
Mr. J. P. M.(Congo, Democratic Republic of)
TOYOTA GAIA

Hi Mickael

Hope you are well

I have received my car in Lubumbashi and I would like to thank you and Trust Company for what you did for me.

Thanks very much

Best Regards,

J. P. M.

Users Voice
2019/04/17
Zambia
Mr. N. M. P.(Zambia)
MITSUBISHI CANTER

Dear Momo.

I am writing to inform you that my ordered vehicle arrived safely and its in my custody. I would like to thank each and every person who was involved in the procurement of this vehicle. You all showed the highest level of efficiency in handling this matter.

The Truck is in good shape just as I saw it on your website and I am very happy. All the accompanying accessories are intact.

You are the best. Continue sourcing good vehicles for your customers and we shall always be coming back to you for more purchases and recommendation to other people.

Regards

P. N.

Users Voice
2019/04/16
Netherlands (Bonaire)
Mr. U. P.(Netherlands (Bonaire))
NISSAN LEAF

Yoko

I got my car and very happy with it and I think I want one more for my wife.
Let me know if you have one more about the same: Make, year, kilometers and price.

U.

Users Voice
2019/04/16
Zambia
Mr. A. l. M.(Zambia)
TOYOTA RAV4

Dear Trust Company,

I wish to inform you that l received my vehicle in February 2019, though it took long to reach me finally in Livingstone. One factor was that l was still learning how to drive. I am now driving.
I am so happy and excited with vehicle. It is nice and in good condition.
I am so grateful for your satisfying services. I will definitely recommend you to my friends for such a reliable services.

Thank you once again

Regards

A. M.

Users Voice
2019/04/08
Tanzania
Dr. E. T. K.(Tanzania )
TOYOTA LITEACE NOAH

I am sending this message to you to inform you that today, I received
my vehicle (Light Ace Noah) in good condition. I am so grateful to
Yuki Sugishita for helping me in searching the vehicle that I needed
most, as well as for making all arrangements to make sure that the
vehicle is shipped to me safely.

Thank you very much.

Sincerely,

Users Voice
2019/04/08
Uganda
Mr. M. V.(Uganda)
TOYOTA PRADO - LANDCRUISER

Dear Momo,

Warm greetings from the rainy Uganda! Am pleased to inform you that i received my Toyota Prado Land cruiser in a very excellent condition. The car looks brand new and i have been told by my friends that you could have forgotten and sent me a new car instead of a used car. Any how, am proud of your company and i will continue to transact business with you.

Kind regards,

M. V.

Users Voice
2019/04/01
St. Kitts and Nevis
Ms. D. S.(St. Kitts and Nevis)
NISSAN JUKE

Good Day Yoko,

Just wanted to let you know that I have received the vehicle on Thursday last week March 21st in good condition.
Thank you so very much for all your help and support.
I will be certain to check you site again if and when I am in need of another vehicle and will certainly recommend to others.
Thanks again.

Best regards,

D.

Users Voice
2019/03/18
Guyana
F. F. Inc(Guyana)
NISSAN X-TRAIL

Dear Momo,

We have received our vehicle in perfect condition. Thank you very much.

Regards,

F. F. team

Users Voice
2019/03/18
Tanzania
T. E. Co. Ltd(Tanzania )
TOYOTA PRADO - LANDCRUISER

Hello Tamio,

This is to confirm that I have received the back view camera, thank you very much. I really appreciate the level of customer service that I have received from all of you.

Momo: you guys provides a great service, the customer care is super, the quality of car is super excellent and for sure has exceeded my expectations, when you say top quality you real mean it. I will take a photo tomorrow morning with my Prado for you to see how happy I am.

Thank you again,

F.

Users Voice
2019/03/13
Zambia
Mr. A. K.(Zambia )
ISUZU ELF

"Hai Mickael. I do confirm that I received my Isuzu Truck in a good condition. Thanks so much for helping me to choose this Truck"

Users Voice
2019/03/12
Samoa
Ms. A. M.(Samoa )
TOYOTA COROLLA AXIO

Happy to report we have received our taxi n we love it. Thanks very much

Kind regards

A.

Users Voice
2019/02/21
Zambia
Ms. A. C. (Zambia)
TOYOTA IPSUM

"Hello. I have received the vehicle in perfect condition. Thank you very much. Will call again"

Users Voice
2019/02/15
Liberia
Mr. J. W.(Liberia )
MERCEDES-BENZ C-CLASS

I wish to thank all you for the car. I wholeheartedly love it. It’s clean, it’s exactly what I wanted.

Users Voice
2019/02/15
Bermuda
Ms. T. T. (Bermuda)
TOYOTA NOAH

Good day Juan.

Just wanted to say thank you so much for being so helpful and kind to me in the process of purchasing our new van!

My brother, Anthony, & I very pleased with it to say the least!! I am sending you pics of our truck fully licensed and on the road!

It rides very nicely as I have also driven it.

I just wanted to reach out to you to thank you and continue to do the great work you have been doing.

Have a good evening and many blessings on you!

Users Voice
2019/02/06
Dar-Es-Salaam
Mr. R. S.(Dar-Es-Salaam)
TOYOTA PRADO - LANDCRUISER

Hi Momo!

I want to make three points:

1.I was delighted by the service you provided personally. Your regular emails, courtesy and clarity of information were all very reassuring. Excellent. You are the perfect interface for Trust / JapanVehicles.com

2.At this end in Dar, Urio Obed facilitated the movement of the car through TRA and the registration process quickly. On his advice I paid the taxes and port charges while the car was at sea. As a result I received the car 5 days after the ship docked in port in Dar Es Salaam. The ship arrived on Sunday 27 Jan 2019. The car was out of port and delivered to me (as seen in the photos) by Thursday 31 Jan. Excellent.

3.The car is in great condition. I have one regret: I think should have paid the extra $650 and installed a new in-car audio system in Japan. I’ve now had to do that in Dar, and I am certain that I would have got a better system (set in the English language) if I had added that to my original order with you.


Anyway, all in all, I a, very happy with your service. Thank you very much again.


With best wishes,

Users Voice
2019/01/28
British Virgin Islands
Mr. K. B.(British Virgin Islands)
NISSAN X-TRAIL

The vehicle arrived yesterday the 19th December. I went in today to clear and received it today. It’s in good shape thank you very much.

Users Voice
2019/01/22
Burundi
Mr N. E. B.(Burundi)
VOLKSWAGEN JETTA

Dear JUAN
Greetings,
I received my car VW Jetta Stock Number (S/N):[...] with gratitude. The car looks like brand new and drives extremely well. Truly low fuel consumption. I hence confirm that this statement " DRIVE WITH PRIDE" is a reality. Thank you JUAN

Users Voice
2018/12/06
Tanzania
Mr. G.L.M(Tanzania)
TOYOTA HILUX SURF

Thanks. My car it with me now, I’m driving, it is extremely in a very good condition. See attached photos
Thanks again
G.

Users Voice
2018/12/06
St. Lucia
Mr. G.B.P(St. Lucia)
TOYOTA VITZ

THIS IS G.P WHO PURCHASED A WHITE TOYOTA VITZ 2009 FROM YOUR COMPANY.
I AM VERY SATISFIED WITH THE PURCHASE, THE VEHICLE CAME IN GOOD WORKING CONDITION AND WHAT I SAW ON THE WEBSITE WAS WHAT I EXPECTED ON THE CASTRIES PORT.
THANKS AGAIN AND I WILL CONTINUE DOING BUSINESS WITH YOUR COMPANY. YOURS RESPECTFULLY
G.P

Users Voice
2018/12/06
Tanzania
Mr. R. K(Tanzania)
MITSUBISHI PAJERO

I write this msg to let you know that i have received the vehicle already on 21 November 2018 in a very good conditions! sincerely it is good!
You really sell vehicles with good standard.
secondary, i thank u for much for ur activeness in doing business, updating customers at any early stage ! time of delivery since payment was too short !
i will always feel proud of you Trust company Japan.
Thank u much
R.K

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