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Home > Customer's Voice

Customer's voices, testimonials and reviews from around the world

Customer’s
Voice

Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.

Filter customers’s voices (total 2425)

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3 May 2024: we have 94 testimonials from Kenya

Page 3 of 5
Users Voice
2019/12/17
Kenya
Mr C. O. R.(Kenya)
NISSAN NOTE


Hi Momo,I received the car on Saturday....Its a very nice clean car... I will do a video of the car.

Its a very nice & extremely clean car....You actually did not sell me a car, you gave my family a wonderful christmas gift...Thank you Momo for making sure I got an exceptional car,Thank you Yuki for ensuring that all is well and taking care of my concerns even when Momo was on leave,Thank you Ryoko yor making sure that I received my car and documents very fast and keeping me updated on shipping status and finally thank you Trust Japanesevehicles.com for ensuring that clients like myself receive best quality cars.I can confirm that I am one happy and extremely satisfied customer.All the best in your future business and I highly recommend your company to anyone who is doubtful or wants to buy a car.God Bless You

Users Voice
2019/11/08
Kenya
Ms I. N. K.(Kenya)
HONDA STEP WAGON

Hi Yoko

[...] Am so happy that the car arrived safely.

And I do appreciate your efforts to make sure I got the car.

We are looking for the bunch which had the remote keys but can't find it. Please advise on how to locate them.

[...]

Thank you Yoko. Irene is very happy with the step wagon.



E.

Users Voice
2018/11/29
Kenya
Mr. S.M(Kenya)
MERCEDES-BENZ C200

Thanks you Mr. Michael, I got the car in order. As recommended , the car is in very good condition.
Hopefully I will deal for another car.
Regards

Users Voice
2018/10/04
Kenya
Mr. M.R.P(Kenya)
NISSAN X-TRAIL

Mickael & Japanese Vehicles Shipping,
My wife and I received the 2014 Nissan X-Trail yesterday that we ordered through Japanese Vehicles. Very nice car and it is 'as advertised' when we received it. Thank you so much for your great service and assistance.
All the best to you!

Users Voice
2018/07/19
Kenya
Mr.R.K(Kenya)
SUBARU FORESTER

I wanted to inform you that the vehicle (....) arrived safe and well. I flew down to Mombasa and picked it up and drove to Nairobi. Thank you for all your help and co-operation.

Users Voice
2018/03/23
Kenya
Mr. S.M.C(Kenya)
BMW 1 SERIES

Dear Juan and Ryoko,
Am writing to appreciate your good work. I received my car in very good condition just as you promised.
Thank you. I will for sure contact you if I or my friends need vehicles from Japan.
Thanks again.
S.C.

Users Voice
2018/03/09
Kenya
Mr. S.N(Kenya)
MERCEDES-BENZ B-CLASS

Hi Ryoko
We received the car and (...) very happy with it.
Thank you very much for the good job and also the very good job by our clearing Agent in Kenya who cleared and registered the vehicle within a very short time.
We will not hesitate to reccommend the Trust Company to other prospects.
Thank you
S.N
Nairobi, Kenya

Users Voice
2018/02/05
Kenya
Mr. E.O(Kenya)
LANDROVER FREELANDER

Just to let you know that i received the vehicle in good shape.
Thank you for your help throughout the process.

Users Voice
2017/09/14
Kenya
Mr. M.O(Kenya)
NISSAN CARAVAN

Hi Charlotte,
Greetings and hope you are doing well. I wanted to let you know that we received the Van and its in good working condition. I am glad that you sold me a good car.
I look forward to ordering another in the near future.
Best regards,
M.O.

Users Voice
2017/08/11
Kenya
Mr.T.D(Kenya)
TOYOTA RAV4

Dear Momo and Trust team,
This is to appreciate you for the great service you gave me.
yes i got my car and in very good condition and true you can be trusted to deliver as you promise on your web.
I am grateful. May God bless.
will be back for more.
Kind Regards,

Users Voice
2017/07/22
Kenya
Mrs. R.K.B(Kenya)
FORD ESCAPE

The ford car was collected today. My wife told me that It is a very nice car.

Users Voice
2017/06/12
Kenya
A.A.(Kenya)
TOYOTA VITZ

The unit (Vitz) was superb, and the client was happy, thanks to you and your team. We appreciate the work you are doing.
Kind regards,
A.A.

Users Voice
2017/05/15
Kenya
E.W(Kenya)
SUBARU IMPREZA

Hi Charlotte,
Good afternoon and I hope you are well.
This is to inform you that we received our car in a very good condition, my client is extremely happy.
I hope we shall continue doing business together.
Regards,

Users Voice
2016/12/27
Kenya
M.M(Kenya)
SUBARU LEGACY B4

Hi Momo,
I hope that you are keeping well.
I'm pleased to inform you that the vehicle is now in my possession. It arrived last week and I collected it yesterday from the port. It is very nice. It has exceeded my expectations. Thank you for all the assistance. I drove it for over 600km yesterday and it performs very well.
Please find attached a picture as you requested. I was truly very impressed with your service and I will recommend your company to my friends and colleagues.


Users Voice
2016/12/27
Kenya
T.O(Kenya)
TOYOTA PROBOX

I would like to say thank you for doing business with you.
It was my first time buying from you, am happy with your good communication and timely delivery. I received the car in good condition.
I do buy used cars and if all goes well I promise to buy another car from you in 2017.
One major problem we face as importers of used cars is the delay in delivery but you performed well.

Users Voice
2016/10/21
Kenya
C.N(Kenya)
TOYOTA PRADO - LANDCRUISER

Hi Juan.
I received the 2009 LC Prado 2 days ago.
I really like the car, especially the quality.
I'm interested in purchasing another vehicle, a 2009 Volkswagen Golf 1.4 TSI.
Kindly get back to me.
Regards

Users Voice
2016/09/14
Kenya
D.M.(Kenya)
SUBARU IMPREZA

Hi Momo,

I received the car in perfect condition.

I greatly appreciate your professionalism and willingness to clarify where necessary without tiring. The whole process was smooth and hassle free plus I received the car in record time.

Would recommend other Kenyans to use Trust Company for an hassle free importation of cars.

Cheers.

Users Voice
2016/07/22
Kenya
C.B.(Kenya)
VOLVO XC60

Dear Momo,

We would like to extend our profound thanks and appreciation to you and your team at Trust Company for the very able and professional manner in which you, in particular, handled the purchase of our vehicle, the shipment and our claim after we received the car. You kept us fully informed during the entire process and were always very responsive and helpful. Your services were second to none.

Please rest assured that we will surely recommend Trust Company Ltd., to as many of our colleagues and friends as we can.

Once again please share our sentiments with you colleagues. Thanks.

Users Voice
2016/06/17
Kenya
R.N.(Kenya)
MERCEDES-BENZ C-CLASS

ThAnk you very much,
I received my car - merc 200 in perfect condition and per specification on the site
Best regards
Robert

Users Voice
2016/05/30
Kenya
E.O.(Kenya)
MAZDA TITAN

Dear Charlotte and the Trust team,

This is to let you know i received the vehicle in order. Just now to modify it to fit the "kenyan roads". Thank you for the service.

Kind regards,

Edward

Page 3 of 5