Customer's voices, testimonials and reviews from around the world
Customer’s
Voice
Since 1988, Trust Company Ltd has supplied hundreds of thousands of people with their dream vehicles.
Here are collected testimonials and reviews from our satisfied customers around the world.
We would love to post here your comments and photos about your experience with JapaneseVehicles.com.
Please send in your comments to feedback@JapaneseVehicles.com.
Filter customers’s voices (total 2425)
4 May 2024: we have 94 testimonials from Kenya
Good morning
I would like to take this opportunity to thank you and for the trust that we had on each other during the process of my securing a car from your company.
It was all worth it and i cant really thank you enough, the car is superb indeed the model is nicer than even the photo, the condition is excellent. I would definitely not hesitate to recommend and commend you.
My greatest regards more especially to Maki Hyodo Regional Sales/Support Team
Have a merry Christmas to the whole sales team, keep up the good job.
Ms. Sugishita
Our vehicle was delivered to us last Friday, December 3.
We are enjoying it very much. Thank you!
Dear Maki,
This is a note of appreciation for you great service and delivering to me a great car - silver Mazda Demio MT , to port of Mombasa Kenya last December 2009. It is now registered in Nairobi Kenya. This car a grade 4 was received as per your specifications.The whole family continue to enjoy it to date.We are very gratefully for your great service.And will most certainly come back to Trust company/Japanesevehicles.com when next we need to buy another vehicle.You may use my photos and statements to market.
Thanks a lot!
Many thanks
Hello Maki,
I would like to thank you, for all your help in procuring our vehicles and
shipping them to Kenya.
The vehicles are in a good state and we appreciate all your efforts and the
efforts of your colleagues for ensuring that we received good vehicles. Please
pass our thanks to them.
All the best
Dear Yuki,
I would like to register my sincere gratitude and thanks for the unit I purchased in July from you, Honda Civic Ferio Stock code 116120.
I received it on 18th September 2010 after clearing with the Kenyan tax authorities and to say the least, the car is awesome! I and my family really like it.
What struck me about you is your professionalism and the way you took me through the whole process. My next purchase will be sooner than later and it will definitely be with Trust Co.
You are the best!
[...] I have attached two photos of myself, my wife and
my son with the Toyota NZE that I purchased for my wife from your
company. My wife is happy with the car and so am I.
The transaction was so smooth and the information given to me so
accurate that I think Trust Company deserves the word TRUST in its name.
Keep it up!
Bernard Basar Cheng'wali
MMBASA - KENYA
Hi, This is to let you know that the vehicle reached Nairobi in good order.
Looking forward to doing further business with your company.
Thank you.
Dear Yoko, Many greetings to you. […] Then, I would like to inform you that I received also the Toyota Premio. It is in very good condition. I like it very much. Thank you once again.
It is great to hear from you,I'm enjoying my car from your company. I'm an ambassador of Trust Company as I have proved that you do what you say!!!!. Looking forward to reading from you soon; Maurice
Hi Yuki, Just to confirm that my Mercedes did arrive in Kenya . I got the opportunity of seeing it for one day before returning to duty . I liked it and am very satisfied with it. I wish to thank you for all your support in the whole process. As indicated earlier, as soon as I have funds ready for the X-Trail, I shall get in touch with you immediately. Thank you.
This is just to let you know that I received my vehicle yesterday. It looks perfect, looks even better than the picture on your website. I am a happy customer and I just wanted to let you know that I appreciated your service. I will recommend japanesevehicles.com to all my colleagues, friends and family in Nairobi and outside Kenya. Many thanks and all the best. Special thanks to Ms Yuki for he professionalism
Finally I received my vehicle yesterday in Nairobi after it was cleared from Mombasa port. My family and I cannot thank you more for your exceptional service. All the best to you and your team.
Hello good people, This is to thank you for my wonderful experience when buying a car from you. i got the car yesterday and i must thank you for i am happy with it. Specifically i thank you for 1. The car had enough fuel and i just added a little for a true road test. 2. The road test was a tough 550KM from Mombasa to Nairobi- The car was fantastic in -handling, fuel consumption, suspension and speed However next time may be i will buy one that has power win/mirrors but that is nothing. Again due to the long sea distance the paint work is a bit dull, but i will fix this here at a small price. Also your clearing agent DSS was very good and helped me a lot although i used someone else. Next time DSS will be a better choice for me. Wayne and Hitomi, i say Keep it Up!!! Mark
Thanks for your mail. I Toyota Vitz I bought from you is quite good. We are happy with it.